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Privacy Policy

Last updated: January 21, 2026

1. Introduction

LocoLingua ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our localization platform service.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and authentication credentials.
  • Repository Access: When you connect your code repositories, we access the specific files and content necessary to provide translation services.
  • Payment Information: If you subscribe to a paid plan, our payment processor collects billing information. We do not store complete payment card details.
  • Communications: When you contact us, we collect the information you provide in your messages.

2.2 Information Collected Automatically

  • Usage Data: We collect information about how you interact with our Service, including features used, actions taken, and time spent.
  • Device Information: We collect device type, operating system, browser type, and IP address.
  • Cookies: We use cookies and similar technologies to maintain sessions and improve user experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our localization services
  • Process translations and deliver them to your repositories
  • Communicate with you about your account and our services
  • Send you technical notices, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Repository Data and Code

When you connect a repository to LocoLingua, we access only the files necessary to provide translation services (typically localization files such as JSON, YAML, or similar formats). We:

  • Do not store your source code permanently
  • Do not use your code for any purpose other than providing our services
  • Do not share your repository content with third parties except as necessary to provide our services
  • Process translation content through our AI systems to generate accurate translations
  • Retain translation history to improve service quality and allow you to review changes

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf (hosting, analytics, payment processing).
  • AI Processing: Translation content may be processed by third-party AI services to generate translations.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information for other purposes with your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a machine-readable format
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@locolingua.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We take appropriate safeguards to ensure your information remains protected.

10. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@locolingua.com
  • Website: https://locolingua.com